Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. National Grid’s winter energy price hikes meant that the average monthly electric bill went up by 64 and the average monthly natural gas bill increased by 24. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. Boston area utilities customers had a big surprise in the last couple days a huge bill following the rate hikes from last month. I appreciate the security to get to my account but no one is going to pay my bills but me. An Energy Specialist will assess your home’s current energy use, in person or virtually, and will provide personalized energy-efficiency recommendations. Schedule an appointment and provide basic information about your home. As one, we form Mass Save®, with the common goal of helping residents and businesses across Massachusetts save money and energy. Start saving energy and money in four simple steps: Step 1. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Make checks payable to National Grid and use the envelope provided with your bill, or mail to: National Grid P.O. Your local electric and natural gas utilities and energy efficiency service provider are taking strides in energy efficiency: Berkshire Gas, Cape Light Compact, Eversource, Liberty Utilities, National Grid and Unitil. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. I was given emailed bills for gas/electric each month which I could very easily pay through.
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